You will lead our growing Data Analytics team to the next level. You can do this because you know exactly how to get the most valuable insights out of our data. Of course you will not be alone: you’ll get 5CA ready for the next decade together with a team of 9 data geeks that you will coach and manage.
You will be responsible for managing a team of talented Data Analysts. Some of them work remotely, and it is your responsibility to strategize, collaborate and inspire the team, ensuring a smooth data analysis operation.
In addition to managing and coaching your team, you also have the business experience and customer-facing skills expected of a Data Analytics manager. You will interface frequently with other IT professionals and our clients, so being able to communicate your technical knowledge is key in this position.
In summary, you are a strong leader, with solid prior management experience: you can prioritise well, you communicate clearly, and above all else you feel confident that you will be able to motivate and inspire your team.
We are 5CA. For the past 20 years, we've used our expertise to help our clients build their Customer Experience (CX) & Customer Support (CS) strategy. Primarily focused on the video games and consumer electronics industries, we provide omnichannel support using the latest technological innovations to deliver outstanding customer support. We’re headquartered in Utrecht, The Netherlands, with offices in Los Angeles and Hong Kong. With a large proportion of our workforce being remote and leveraging best-of-breed SaaS tools, we’re a highly flexible and dynamic company able to help our clients deliver a great customer experience. We all share a thirst for new and exciting technology and gaming as the binding factor.