Jr. Online Marketeer

  • Marketing
  • Utrecht, Netherlands

Jr. Online Marketeer

Job description

Nice to meet you…

We are 5CA. We work with well-known customers in the video games and technology industries to build great customer experiences. We provide omnichannel customer support in a wide variety of languages, always using the latest technologies and tools. We’re not your typical contact center. You won’t find any cubicles here.

 

In just two short years we’ve grown our Utrecht office from 15 to 100 employees. 50 employees work from our Buenos Aires office and a brand new 5CA office in Los Angeles has been opened recently. Furthermore, there are more than 200 people who work from home to provide our services 24/7.

 

This is a fast-paced, dynamic workplace where every day is different, and developments take place over the course of days, not months.

 

5CA’s culture is shaped by a young and talented workforce hailing from all corners of the globe with a thirst for new and exciting technology and games as the binding factor. The 5CA workforce is a community of gamers, techies, and geeks. 5CA has a flat hierarchy and every team member is encouraged to bring out the best in themselves and act beyond the scope of their job description.


Who you are

You recently obtained your degree in international business, marketing, communications, digital media, or a related field and you’re eager to put your degree into practice. You have an analytical mind, and you pick up new knowledge and skills quickly. You are a strong communicator with impeccable written English skills and an eye for detail. Furthermore, having an affinity for Video Games and Consumer Technology certainly helps.


Why we want you

As 5CA continues to grow we are looking for a talented junior to join the Marketing team in our Utrecht office. As Jr. Online Marketeer you will play an important role in 5CA’s continued growth by leveraging 5CA’s website and social media channels to generate new sales leads and creating and publishing content to support 5CA’s sales team. You will help position 5CA as an expert when it comes to customer experience and player support.


Responsibilities

  • Generate relevant traffic to 5CA’s website(s) through SEO
    • Keywords research
    • Content writing
    • Link building
    • Guest posting
  • Create content supporting the sales cycle using input from our subject matter experts
    • Customer success stories
    • Best practices around customer support and customer experience
    • How-to-guides centered around customer support
  • Collaborate on building a 5CA’s PR strategy
    • Research relevant media outlets and channels
    • Write and publish press releases


Requirements

Requirements

  • Completed bachelor’s or university degree in marketing, communications, international business, digital media, or other related field.
  • Basic understanding of SEO principles
  • Some experience in writing for a blog
  • Excellent communication skills in English, both written and spoken
  • Creative skills: you know your way around Adobe software including Photoshop, InDesign, and Illustrator
  • Able to work under pressure and deal with changes in a dynamic work environment.
  • Experience with WordPress, HubSpot and Google Analytics is a big plus

We're offering

  • A good starter salary
  • A fulfilling position within a fast-growing company with great customers
  • An inspiring environment with young, talented colleagues from all over the world
  • Great location: Our office is centrally located in Utrecht, a two-minute walk from the Central Station