You ensure a safe environment for colleagues, clients, and customers, by designing and implementing credible security measures - you stay ahead of the game and keep evil out!
You are responsible for ensuring that our information is safe. You do so by identifying weaknesses in our defenses, by conducting vulnerability scans, penetration tests and audits. Once you find these weaknesses, you design and implement security measures to remove them. You are also responsible for managing and improving any security measures that we have in place, including technical, procedural and behavioral measures. Your tools include network monitoring, authentication mechanisms, SIEM, endpoint security, security guidelines and staff education. Lastly, you work on your own knowledge and skill development to make sure you are on top of security trends.
We are 5CA. For the past 20 years, we've used our expertise to help our clients build their Customer Experience (CX) & Customer Support (CS) strategy. Primarily focused on the video games and consumer electronics, we provide omnichannel support using the latest technological innovations to deliver outstanding customer support. We’re headquartered in Utrecht, The Netherlands, with offices in Los Angeles and Hong Kong. With a large proportion of our workforce being remote and leveraging best-of-breed SaaS tools, we’re a highly flexible and dynamic company able to help our clients deliver a great customer experience. We all share a thirst for new and exciting technology and gaming as the binding factor.