Gaming Tech Support - WFH German

Job description

NOTE: This position is to be performed by Gamers only. 

In this position, you will get unique insights into one of the most influential companies currently in the Gaming industry. This job is not only about interacting with gamers who enjoy the same games as you do, it is also about understanding the whole gaming support system.

The scope of this position is simple. You will be providing player support for an immensely popular sandbox survival game: you will be contacted by gamers via chat and email in order to troubleshoot any problems they might have. Needless to say, you will receive a top-notch training to be able to respond to any question you may get from gamers.

This position is scheduled to start immediately.


  • You speak English at a near-native level.
  • You are a Native German speaker
  • You are available to work full-time and on a fixed schedule.
  • You are available to work at least one day during the weekend.
  • You have an incredible knowledge about gaming and you love anything related to video games.
  • You own a PS4, Xbox One, or a modern gaming PC/laptop.
  • You are a fast learner, you take initiative and are awesome at troubleshooting.
  • Experience in a Customer Service environment or an international business setting is a plus!