W A S D are more than just letters in the alphabet for you, 59 FPS is a situation you don’t want to come across, you know what the abbreviations MMORPG and DLC stand for, and you prefer to use the word LAG as little as possible. Oh, and you’re the first person your parents call when their computer breaks down again and you actually like helping people with these kind of problems.
Did you read this with a smile on your face and thought “This is me”? Then working at 5CA is something you should consider!
Simply put, 5CA offers Customer Support in the Tech and Gaming market. We provide international support for several key players in the market, who outsource (part of) their business to us. We have offices in Buenos Aires (ARG) and Utrecht (NL) as well as colleagues working from home all over the globe.
For one of our biggest clients in the gaming industry we are looking for a Customer Service representative who is fluent in both English and German that will bring his or her technical knowledge and skills to the test for one of our projects that is specialized in hardware for the gaming market.
Still interested? Well.. you’re not there yet!
Your daily tasks consist primarily of sending out e-mails that solve the technical issues customers might have with their products. Depending on the language you speak you will also be required to deal with incoming phone calls. You also help them out with their online orders and detect general problems in e-commerce and with the products. You’re a great communicator and jump into action when you are called upon. You don’t mind working on a fixed schedule and are flexible when it comes to working on weekends.
What do you get for doing all this?
When you start this position, you will be required to be available full-time for a training in the first week (Monday to Friday, 9:00-18:00).
Are you in the “Get this vacancy offline, that job is mine!”-mode. Then this is what you should do:
Apply for the job with your CV and we will contact you about the process.