Nice to meet you...
We are 5CA. We work with well-known customers in the video games and technology industries to build great customer experiences. We provide omnichannel customer support in a wide variety of languages, always using the latest technologies and tools. We’re not your typical contact center. You won’t find any cubicles here.
In just two short years we’ve grown our Utrecht HQ office from 15 to over 100 employees. 50 employees are working in our office in Buenos Aires and a brand new 5CA office in Los Angeles has been opened recently. Furthermore, there are more than 150 people who work from home to provide our services 24/7. This is a fast-paced, dynamic workplace where every day is different, and developments take place over the course of days, not weeks.
5CA’s culture is shaped by a young and talented workforce hailing from all corners of the globe with a thirst for new and exciting technology and games as the binding factor. The 5CA workforce is a community of gamers, techies, and geeks. 5CA has a flat hierarchy and every team member is encouraged to bring out the best in themselves and act beyond the scope of their job description.
Lead the evolution of our next-gen Data Warehouse to enable our Data Science & Analytics teams in developing insights that genuinely drive our business, and that of our international clients. What is waiting for you here is a company that moves fast and where data is a top priority. No red tape to cut through. If you have a vision and you want to use your business intelligence skills to apply the newest technologies, this is your chance!
You will deal with plenty of complexity since we work with a multitude of clients for whom we need to integrate many data in very distinct ways. Along with two colleagues, you make sure that our all these data are effectively fed into our data warehouse to enable state of the art reporting & analytics. As an architect, we'll further challenge you by bringing everything we do to the cloud. You also ensure that our data warehouse can keep up with the rapid growth of our business. And, you will strategize on the inclusion of non-operational data sources that will enable exciting insights for our clients. Just imagine being able to combine our data, with game usage data, to predict in-game spending, for example.
Our current platform is modern and mostly built in the cloud (Azure). It is a microservices based, large distributed system. We believe in continuously evaluating our stack, and we have a smooth process of suggesting and adopting new technologies. Our set of technologies:
To do this job, you should be able to:
Feel eager to apply? Let's get to know each other! Please help us to understand how you see yourself matching up. A list of technologies is great, yet what we are especially excited to learn about is your ability to lead with vision and fulfil the role of an actual architect. So, don't hold back to tell us more about that part!