You will lead the evolution of our next-gen Data Platform, which will enable our data analysts and data scientists to develop insights and models that actively drive our business, and that of our international clients, to improve every single day. You will be handling the back end operations of our Data platform and support in new implementations.
You are the Data Engineer: your growing experience in the fields of data engineering, data warehouse design, or a similar field, will help you to ensure that 5CA can effectively continue to feed data into our data platform. Furthermore, you will be responsible for ensuring smooth optimized services with business requirements so that we can continue to generate state of the art data reporting & data analytics on crucial aspects of our business. You are someone who is not only flexible, but who actively thrives in such a fast-paced, ever-changing environment. Perform regular maintenance activities and ensure SLAs and KPIs are met.
We are 5CA. For the past 20 years, we've used our expertise to help our clients build their Customer Experience (CX) & Customer Support (CS) strategy. Primarily focused on the video games and consumer electronics industries, we provide omnichannel support using the latest technological innovations to deliver outstanding customer support. We’re headquartered in Utrecht, the Netherlands, with offices in Los Angeles and Hong Kong. With a large proportion of our workforce being remote and leveraging best-of-breed SaaS tools, we’re a highly flexible and dynamic company able to help our clients deliver a great customer experience. We all share a thirst for new and exciting technology and gaming as the binding factor.