Customer Support - French (P)

Job description

We are looking for a French and English speaking colleague to join our global team as Customer Support Advisor to provide support for various well-known international technology and gaming companies.

Are you looking for a temporary job while you travel the world or take a break from your studies? This position is for you!


The scope of this position is really simple:


  • Providing Customer Support to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry.
  • Working together with team coaches and trainers to constantly keep your knowledge up-to-date.

Requirements

  • You speak English and French at a C1 level.
  • You are a quick learner, and are open to working with new technologies and products.
  • You are flexible, a strong communicator, good at multitasking and problem solving.
  • You have a dedicated and quiet work space.
  • Experience in a Customer Service environment or an international business setting is a plus!
  • You have previous knowledge in the field of hardware and networking components.

 

PC requirements:

  • An internet speed minimum of 4 Mb/s download and 1,5 Mb/s upload internationally to both locations
  • A minimum of 8 GB RAM memory, with a 64 bit Windows version (Windows 7 or higher)
  • An i5 processor or better/ similar, max. 3 years old.